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Tag Archives: Customer

Westar Warns Customers to Beware Calls

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Westar Energy customers should be on the alert for fraudulent callers claiming to be Westar Energy employees. Several customers have contacted Westar Energy’s Customer Relations Center after receiving suspicious calls. In most cases, the caller claims to be a Westar Energy customer service representative and tries to get the customer to provide credit card information or other personal information, telling ... Read More »

SCC Holding Generational Customer Service Workshop

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For the first time in history, there are four generations in the workplace. This means there also are four generations in the marketplace. Every member of each generation brings a distinct set of values, attitudes and behaviors with them. Learn how to provide exceptional customer service by attending a Southeast Community College Business & Bagel workshop titled “Customer Service Across ... Read More »